Critical Ops was selected to research technology procurement for airports under the Airport Cooperative Research Program (ACRP), part of the National Academies of Sciences, Engineering, and Medicine. ACRP Synthesis S20-01-23, Airport Software Solutions and Services Sourcing, will serve as a compilation of the most efficient and innovative technology procurement practices in airports across the United States. The research team, which includes Applied Training Solutions (ATS), comprises professionals in airport contract procurement, data analysis, and IT, with decades of combined experience working with small, medium, and large hub airports. Research collected in this analysis will improve airport software solutions and services sourcing and encourage more inventive practices and diversity in suppliers.
Critical Ops’ success comes on the heels of the award from the National Cooperative Highway Research Program (NCHRP) 20-124 contract last year. “The ACRP synthesis is an opportunity to continue research in the transportation sector, given our 30-month NCHRP project for Deploying Transportation Security Practices in State DOTs,” says Critical Ops President, Chelsea Treboniak. “Practitioners and experts continue to shape our knowledge of the joint workforce where humans and technology enhance the existing environment.”
All industries across the country have had to reevaluate their strategic plans in 2020 as the COVID-19 pandemic drastically accelerated technology implementation to support operations. The research team is particularly interested in dissecting airport procurement approaches as airports integrate more technology in the workplace. Streamlining the technology procurement process is essential to keep up with the demand, which the research team intends to address. "The ACRP Synthesis research will result in a solid framework to drive best practices in technology procurement, ultimately creating efficiencies and better organizational alignment for the industry," says Tim Carrington, Director, Technology Division at ATS and Project Co-Investigator.